MyResumeTool, a corporation incorporated under the laws of the State of Delaware, United States, is the company responsible for the personal information described in this Privacy Policy and is the data controller or equivalent responsible business where applicable. It operates MyResumeTool and may be referred to as "Company", "we", "us", or "our".

This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect personal information when you use our website at https://myresumetools.com, applications, AI-powered career tools, resume builder, Instant Resume sessions, public resume features, writer marketplace, payment features, and related Services.

This policy applies to Job Seekers, Professional Resume Writers, visitors, subscribers, collaborators, Instant Resume Guest Users, public resume viewers where applicable, and individuals who contact us. Privacy questions and requests may be submitted through [email protected].

• Account information, such as name, email address, password hash, authentication provider details, verification status, account type, login history, and session information.

• Instant Resume and Guest User information, such as email address, selected service tier, session and recovery identifiers, session status, intake method, payment status, activation time, edit and download-access deadlines, access activity, and revocation status.

• Career and resume information, such as resumes, CVs, employment history, education, skills, certifications, awards, achievements, professional summaries, references, job descriptions, portfolio materials, imported files, generated content, ATS analysis, and resume settings.

• AI interaction information, such as prompts, chat messages, job-targeting instructions, clarifying answers, AI responses, proposed and applied resume actions, structured payloads, conversation status, failures, and resume revision history.

• Writer information, such as phone number, country, location, biography, experience, education, languages, industries, achievements, social links, pricing, ratings, reviews, profile images, banner images, approval status, and pending profile changes.

• Marketplace and collaboration information, such as orders, requests, messages, attachments, reference resumes, revision requests, approval history, disputes, dispute claims, ratings, reviews, collaboration invitations, and access permissions.

• Payment and payout information, such as transaction identifiers, payment references, prices, currency, taxes, subscription or one-time-purchase records, provider customer or subscription identifiers, payment status, refunds, chargebacks, payout status, bank account metadata, account names, account numbers, routing numbers, recipient codes, document type, document number, and related verification results where needed for payouts. Payment providers generally receive full card or payment credentials directly; we typically receive transaction references, status, and limited payment-method details.

• Files and media, such as uploaded resumes, message attachments, avatars, writer banners, template snapshots, public image variants, and file metadata including file names, MIME types, storage keys, and URLs.

• Technical and usage information, such as IP address, country, continent, region, user agent, browser, device, operating system, referrer, pages and features used, resume views, resume downloads, writer profile views, hire button clicks, cookie or similar identifiers, timestamps, request identifiers, logs, and diagnostics.

• AI usage and metering information, such as operation type, AI provider and model profile, input, cached-input and output token counts, estimated cost, reserved usage, usage limits, processing status, retries, and failure metadata.

Resume and career materials may contain sensitive or highly personal information that you choose to provide. Avoid including government identifiers, financial credentials, medical information, or other information that is not necessary for creating or reviewing your career materials.

• Provide, personalize, secure, maintain, troubleshoot, and improve the Services.

• Create, import, parse, render, analyze, rewrite, duplicate, publish, share, download, and store resumes and related career materials.

• Create and administer Instant Resume sessions, confirm payment, authenticate session access, provide recovery links, enforce edit and download-access periods, meter AI usage, preserve revisions, and provide downloads.

• Operate AI Services, AI-assisted chat, ATS checks, resume extraction, content rewriting, usage and cost tracking, quality and reliability improvement, troubleshooting, and abuse prevention.

• Operate subscriptions, one-time purchases, template access, marketplace orders, payments, payouts, refunds, chargebacks, disputes, Writer approvals, and Account administration.

• Send transactional communications, verify accounts, reset passwords, notify users about messages, orders, approvals, payments, disputes, security, and service updates.

• Provide analytics for published resumes, downloads, writer profiles, engagement, and platform performance.

• Comply with legal obligations, enforce our Terms, prevent fraud, investigate misuse, protect rights and safety, and maintain business records.

Where applicable law requires a legal basis, we process personal information on one or more of the following bases:

• Performance of a contract or steps requested before a contract, including creating an Account or Instant Resume Session, providing AI and resume features, processing purchases, and delivering downloads.

• Our legitimate interests or those of another party, including securing and improving the Services, preventing fraud and abuse, supporting users, understanding service performance, maintaining business records, and protecting legal rights, balanced against your rights and reasonable expectations.

• Compliance with legal obligations, including tax, accounting, payment, sanctions, regulatory, law-enforcement, and valid legal-process requirements.

• Consent, where we specifically request it, such as for certain marketing, cookies, optional processing, or other activities for which consent is required. You may withdraw consent prospectively, subject to applicable law.

• Other lawful bases recognized in your jurisdiction, such as protecting vital interests or establishing, exercising, or defending legal claims, where applicable.

When you use AI Services, resume import, resume analysis, AI-assisted chat, or rewrite features, your resume content, uploaded files, job descriptions, profile information, prompts, chat history, instructions, and related context may be processed by our systems and by AI or parsing providers that help deliver those features.

We may retain prompts, messages, AI responses, applied actions, resume snapshots or revisions, and related status information so that conversations can continue, changes can be displayed or reversed where supported, failures can be diagnosed, and the Services can be secured and improved.

We may store usage metadata, such as operation type, provider, model profile, token counts, estimated costs, limits, and failure information, to administer subscriptions and Instant Resume sessions, meter usage, improve reliability, monitor costs, and prevent abuse. Internal cost estimates are operational records and are not a monetary balance owned by the user.

AI outputs should be reviewed by you. Our AI tools assist you with career materials and do not make hiring, employment, credit, housing, insurance, or similarly significant decisions about you on behalf of third parties. If we materially change how private User Content is used for general-purpose model training beyond providing, securing, or improving the requested Services, we will provide additional notice and obtain consent where required by law.

• With Writers and Job Seekers as needed to facilitate marketplace orders, messages, uploaded references, approvals, revisions, disputes, reviews, and service delivery.

• With collaborators you invite, according to the permissions you choose.

• With the public when you publish a resume, writer profile, portfolio content, review, or other public information.

• With service providers that support hosting, storage, databases, AI processing, resume parsing, image processing, email delivery, analytics, observability, security, payments, payouts, fraud prevention, and customer support.

• With payment providers, banks, card networks, and payout providers as needed to process payments, subscriptions, refunds, chargebacks, payouts, and compliance checks.

• With law enforcement, regulators, courts, professional advisers, or other parties where we believe disclosure is required by law or necessary to protect rights, safety, security, or platform integrity.

• With a buyer, investor, lender, affiliate, or successor in connection with an actual or proposed merger, financing, acquisition, reorganization, sale of assets, insolvency, or transfer of all or part of the Services, subject to appropriate confidentiality and applicable law.

If you publish a resume or writer profile, the published information may be visible to anyone with access to the link and may be indexed, copied, saved, or shared by others. Resume views, downloads, writer profile views, hire clicks, approximate location, referrer, and device information may be used to provide engagement analytics and abuse prevention.

We use essential cookies and similar technologies for Account authentication, Instant Resume session access, security, fraud prevention, preferences, and reliable operation. Blocking essential technologies may prevent parts of the Services from working.

We also use or may use analytics and performance technologies, including third-party analytics services, to understand visits, navigation, device and browser characteristics, feature use, conversions, and service performance. Depending on your location, these technologies may require notice, consent, or an opt-out choice. You can also control many cookies through your browser or device settings.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. Retention depends on the type and sensitivity of the information, the feature used, the length of our relationship, configured access periods, security and fraud risks, backup cycles, dispute needs, and legal, tax, accounting, or regulatory requirements.

The editing and download-access deadlines for an Instant Resume Session determine when the Guest User can use the session; they are not promises that every associated record is deleted at that exact time. After access expires, resume content, uploaded files, chat history, revisions, session records, logs, and backups may remain for a limited period for recovery where offered, security, fraud prevention, support, dispute resolution, legal compliance, and backup rotation. We delete or de-identify them when they are no longer reasonably needed for those purposes.

Transaction, refund, chargeback, tax, accounting, consent, Terms-acceptance, security, and fraud-prevention records may be retained longer than resume content where reasonably required. Aggregated or de-identified information may be retained when it no longer reasonably identifies an individual.

Deleting an Account or resume may not immediately remove all copies from backups, logs, transaction records, dispute records, payment records, public links already accessed by others, or records we must retain by law or for legitimate business purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service, storage system, transmission method, or AI system can be guaranteed completely secure.

Instant Resume session cookies, access links, and recovery links can provide access to personal resume information. Keep them private, use an email account you control, sign out of shared devices where supported, and notify us if you believe a credential or session has been compromised.

We operate a global service through a company incorporated in the United States. Your information may be processed and stored in the United States and in other countries where we or our providers operate. Data protection laws in those countries may differ from those in your place of residence.

Where required, we rely on recognized transfer mechanisms or safeguards, such as adequacy decisions, contractual protections, standard contractual clauses, or another lawful transfer basis. You may contact us for additional information about safeguards applicable to your information.

Depending on your location and subject to applicable exceptions, you may have rights to know or access personal information, correct inaccurate information, delete information, restrict or object to processing, withdraw consent, receive a portable copy, opt out of certain processing, appeal a denied request, or complain to a privacy regulator.

You may also be able to manage Account information, unpublish resumes, delete content, cancel subscriptions, change communication preferences, or request support through the Services. Guest Users may submit requests through [email protected] and may be asked to verify control of the email address associated with the Instant Resume Session.

We may need to verify your identity and authority before fulfilling a request. You may use an authorized agent where applicable law permits. Requests may be limited by legal, security, fraud prevention, payment, dispute, free-expression, or recordkeeping obligations. We will not unlawfully discriminate or retaliate against you for exercising a privacy right.

Privacy rights and required disclosures vary by jurisdiction. The following provisions supplement the rest of this Policy and apply only where the relevant law applies:

• European Economic Area, United Kingdom, and Switzerland: you may have rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent, and the right to complain to your local supervisory authority. Our legal bases and international-transfer practices are described above.

• United States state privacy laws: residents of certain states may have rights to know, access, correct, delete, or obtain a portable copy of personal information; opt out of certain sales, sharing, targeted advertising, or profiling; limit certain uses of sensitive personal information; appeal a decision; and receive equal service, as applicable. Availability depends on the law and whether its thresholds and exceptions apply to us.

• Other countries and regions: you may exercise locally available rights by contacting us. Where required, you may also complain to the competent data-protection or consumer authority in your jurisdiction.

The Services are not intended for children under 18 or the age of legal majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

We may update this Privacy Policy to reflect product, legal, operational, or business changes. We will update the effective date and provide additional notice or obtain consent for material changes where required by law.

MyResumeTool is the controller or equivalent responsible business for the processing described in this Policy unless a feature-specific notice identifies another entity. Questions, complaints, and privacy-rights requests may be directed through [email protected]. You may also complain to an applicable privacy or consumer authority, although we welcome the opportunity to address your concern first.